By industry
What works in your industry, specifically
The same four roles don't fit every business. Each page below lists the roles that actually earn their cost in that industry, the tools they need, and the mistake that industry makes most often.
4 roles that fit
For e-commerce
Ticket volume spikes with promotions, returns eat margin quietly, and inventory decisions get made from stale numbers.
See the roles →3 roles that fit
For real estate
Lead response time decides who wins the deal, and admin drowns the person who should be selling.
See the roles →4 roles that fit
For marketing agencies
Delivery capacity caps growth, and senior people spend their day on production instead of strategy.
See the roles →4 roles that fit
For SaaS companies
Support and onboarding scale linearly with signups while engineering time is the scarcest thing you have.
See the roles →3 roles that fit
For professional services
Billable hours get eaten by scheduling, invoicing and chasing — the work that has to happen but can't be charged for.
See the roles →3 roles that fit
For healthcare practices
Front-desk load, insurance follow-up and patient communication expand endlessly while clinical time is fixed.
See the roles →3 roles that fit
For construction and trades
The office work happens at night because the day belongs to the job site.
See the roles →3 roles that fit
For early-stage startups
The founder is the bottleneck on everything, and the first hire has to absorb the widest possible surface.
See the roles →